Troubleshooting
Troubleshooting
Company Portal - Install an Approved App
Open the Company PortalGo to Apps, the application if approved for your use will appear. Click on the App needed.Click Install
Company Portal - Running a Sync
Click on the Company Portal Icon , found in the Task BarIn the Company Portal, click on SettingsClick on Sync
LogiTech H390 Headset Mute Button
Did you know that the Logitech H390 Headsets have a Mute Button? How to know if Logitech H390 is on mute?When the light flashes on the mute button you know the mic is muted.
My Personal Mobile Device has no coverage in the Carlton Office
_ Did you know that when you are in the AusIMM Carlton Office that Telstra network is not available?_If you are a customer or Telstra, Aldi or Beyond you will not have mobile coverage in most parts of the officeAusIMM provide all staff with access to the onsite Wi-Fi, when connecting select AusIM...
Which Wi-Fi do I use?
_ *AusIMM provide Wi-Fi to all staff *_ AusIMM-Corporate: AusIMM Laptops with the new SOE should automatically connect to this network AusIMM-Fallback: In the event your laptop does not connect to AusIMM-Corporate your SOE Laptop will connect to this network AusIMM-Guest/BYOD: For use with...
Laptops
AusIMM Approved AI
AusIMM have currently approved the following AI for use within the Standard Operating Environment (SOE) Microsoft Co-Pilot Miro (To approved Users)
Camera Not Working (Blank)
Did you know that most of the AusIMM’s Lenovo laptops have a Physical camera shutter? A Lenovo camera shutter, often called ThinkShutter, is a physical slider located above the webcam lens that opens or closes the camera. To use it, simply slide the small switch to the left to close the camera, r...
Company Portal - Install an Approved App
Open the Company PortalGo to Apps, the application if approved for your use will appear. Click on the App needed.Click Install
Company Portal - Running a Sync
Click on the Company Portal Icon , found in the Task BarIn the Company Portal, click on SettingsClick on Sync
Setting up your daily work location
Setting up your Work Location and Work Hours in Teams and OutlookSetting up your daily work location (In-Office vs. Remote) in the traditional Outlook for Windows is handled via your calendar options. Open Outlook and click on your Calendar icon at the bottom-left of the screen. Go to File in t...
Which Wi-Fi do I use?
_ *AusIMM provide Wi-Fi to all staff *_ AusIMM-Corporate: AusIMM Laptops with the new SOE should automatically connect to this network AusIMM-Fallback: In the event your laptop does not connect to AusIMM-Corporate your SOE Laptop will connect to this network AusIMM-Guest/BYOD: For use with...
Workstations
AusIMM Approved AI
AusIMM have currently approved the following AI for use within the Standard Operating Environment (SOE) Microsoft Co-Pilot Miro (To approved Users)
Setting up your daily work location
Setting up your Work Location and Work Hours in Teams and OutlookSetting up your daily work location (In-Office vs. Remote) in the traditional Outlook for Windows is handled via your calendar options. Open Outlook and click on your Calendar icon at the bottom-left of the screen. Go to File in t...
Peripherals
Camera Not Working (Blank)
Did you know that most of the AusIMM’s Lenovo laptops have a Physical camera shutter? A Lenovo camera shutter, often called ThinkShutter, is a physical slider located above the webcam lens that opens or closes the camera. To use it, simply slide the small switch to the left to close the camera, r...
LogiTech H390 Headset Mute Button
Did you know that the Logitech H390 Headsets have a Mute Button? How to know if Logitech H390 is on mute?When the light flashes on the mute button you know the mic is muted.