Troubleshooting

Company Portal - Install an Approved App

Open the Company PortalGo to Apps, the application if approved for your use will appear. Click on the App needed.Click Install

Company Portal - Running a Sync

Click on the Company Portal Icon , found in the Task BarIn the Company Portal, click on SettingsClick on Sync

LogiTech H390 Headset Mute Button

Did you know that the Logitech H390 Headsets have a Mute Button? How to know if Logitech H390 is on mute?When the light flashes on the mute button you know the mic is muted.

My Personal Mobile Device has no coverage in the Carlton Office

Did you know that when you are in the AusIMM Carlton Office that Telstra network is not available?If you are a customer or Telstra, Aldi or Beyond you will not have mobile coverage in most parts of the officeAusIMM provide all staff with access to the onsite Wi-Fi, when connecting select AusIMM-G...

Which Wi-Fi do I use?

AusIMM provide Wi-Fi to all staff AusIMM-Corporate: AusIMM Laptops with the new SOE should automatically connect to this network AusIMM-Fallback: In the event your laptop does not connect to AusIMM-Corporate your SOE Laptop will connect to this network AusIMM-Guest/BYOD: For use with Staff...

Laptops

AusIMM Approved AI

AusIMM have currently approved the following AI for use within the Standard Operating Environment (SOE) Microsoft Co-Pilot Miro (To approved Users)

Camera Not Working (Blank)

Did you know that most of the AusIMM’s Lenovo laptops have a Physical camera shutter? A Lenovo camera shutter, often called ThinkShutter, is a physical slider located above the webcam lens that opens or closes the camera. To use it, simply slide the small switch to the left to close the camera, r...